Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Antalya Airport Transfer ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when booking a transfer or contacting us:

Personal Information: Name, email address, phone number, and nationality
Travel Information: Flight details, pickup and drop-off locations, travel dates and times, number of passengers
Payment Information: Credit card details (processed securely through our payment provider)
Communication Data: Messages, feedback, and correspondence with our team

We also automatically collect certain information when you visit our website:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, referring website
Cookies: Small data files stored on your device (see Cookie section below)

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your transfer bookings
To communicate with you about your reservation, including confirmations and updates
To provide customer support and respond to inquiries
To send you important service-related notifications
To improve our website and services based on usage patterns
To detect and prevent fraud or other illegal activities
To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Our drivers and transport partners who need your information to complete your transfer
Payment Processors: Secure third-party payment services to process transactions
Legal Requirements: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure storage of personal data
Limited access to personal information by authorized personnel only
Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal obligations)
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal data
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences (such as language and theme settings)
Understand how you use our website
Improve our services based on this information

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: antalyatransfer@mail.com
Phone: +90 555 123 4567
Address: Antalya Airport (AYT), Antalya, Turkey